Thursday, January 21, 2010
Monday, January 4, 2010
I have been using Maxis Broadband for about 2 months +, close to 3 now.
So far I don’t find it better than Streamyx, but not much of a complain since I need to work from hometown from time to time. Instead of applying another phone line for Streamyx, why not give wireless a try eh?
Big mistake.
I tried to login last night but once connected I couldn’t browse ANY website at all.
All I got were Maxis pages, telling me the page I want is not available and I should contact Maxis. Another said I have exceeded my usage and should consider upgrading my subscription.
When I signed up, I clearly asked what would happen if I exceeded the usage limit. I was told that the speed would slow down a lot, can’t really download stuffs, BUT I could still SURF! That was why I ended up signing a year’s subscription.
I called the Toll Free number. DOES NOT WORK.
I think I called at least a dozen time – lines are always busy. “Pls try again later”.
WTH? – You call this a “call-centre” ?
When I finally got to talk to a rep, I was told that Maxis had a policy change effective yesterday – 4th Jan 2010. Where once a user exceeded the usage limit, you no longer has access to the internet till your next billing date. Was there a communication in the form of SMS / Email / Mail to inform this?
– NO, NONE, NADA.
Am I happy with this? – HECK NO.
So I now have 3 options:
1- Terminate my subscription and pay the penalty fees of RM200
2- Upgrade my subscription – pay more.
3- Wait till my next billing date to resume usage; and be contented.
I don’t like any of the above options. Maxis is not giving me a solution. I asked for his manager’s contact, and was put on hold for about 10-15 mins. Oh so you need that much time to get your “manager” on the line. And “the manager” can’t do nuts about it. Kept asking us to upgrade.
I then asked for his next level manager. He doesn’t know who!?
Can you believe this? A manager level employee doesn’t know who his superior is?
The Idiotic company sure hires a lot of Idiots. Was getting really mad so an ultimatum given to him –
“I give you 5 mins – come back with a name for me!” and yes, he did gave me a name within 5 mins.
Donkeys…!
As a customer, I am not happy being made to pay more just because you idiotic company change your policy. The contract I signed did not mention anything on usage suspension. Does that mean today if I sign a bank loan with interest rate of 5%; the next month you come back telling me – “Oh we had a policy change, rate is up to 10% now”. And I swallow this with a smile??
I am still waiting for another manager to call. Up till now – NADA.
Until this matter is solved; I will have no access to the Internet, except from the office. BOO!
I will have no access to external emails as these aren’t allowed at work.
I’ll have more posts soon, I hope.
Now I understand why so many hate Maxis.
I couldn’t agree more.
Labels: Maxis
Thursday, December 24, 2009
Oooh look what the postman had for me today....
Went shopping and coming back home.. tadaaaa.... a surprise from The Boyfriend! :D
Slather on some thick layer of lotion and wrap these on! Ahhh hello nice heels! :)
Wednesday, December 23, 2009
Hello Sweethearts
Take care!
XOXO
Tuesday, December 22, 2009
Labels: Festivals
Wednesday, December 9, 2009
Ahh don't we just hate those crappy feelings?
Things were fine-fabulous at work.. and I was happily browsing at the mall after that when gastric came visiting.
Like out of a sudden, hmm is it gastric or indigestion? I ate regular today so hungry is out.
Back home I popped in a Gaviscon and ewwwww I din know it tasted like chalk!
Worse, I'm supposed to chew it... and I was doing my laundry while chewing and it bubbled, at the same time tasted like watery chalk with Sprite. OMG... that feeling..
Been an hour already and not really getting better :( I probably should sleep.
Needless to say I feel rubbish now.. but whenever I feel this way these are the things that I'd do to pick myself up:
- Change the bedsheets. I love the smell of fresh clean linen. Even the feel against my skin is hmmmmm nice. (don't laugh... try it :) )
- Drink hot chocolate. The weather may be hot hot hot nowadays but a cuppa hot choc always calms me down.. (if you're with winter now, the more reason for one, eh?)
- Listen to The Boyfriend snoring. Hahahhahah I recorded a clip of him snoring when he was asleep. *wicked*
- Have a foot massage. I either rotate between my Ogawa or Osim. My ultimate dream is to have a private masseuse with me. Hehehheh.
- Mask my face. A little pampering makes me feel loved. My obsession with shopping and beauty products are all here.
- Sleep. Ahh this is classic. I used to be stingy with sleep, thinking it wastes time. The benefits are endless I tell ya.. it almost always banish crappiness.
There you see these are my little cheer-me-ups. What are yours? :)
Sunday, November 29, 2009
~ Sanguine as is both cheery and bloody; you’ll see why!
I woke up feeling all cheery – I was gonna visit a children’s home later in the afternoon. Planned a visit to the home, playing some yoga-based games, just to induced some laughter and fun. And then an hour of yummy snacks. C’est super!
And how did it go?
Hmm the home is located inside a Chinese cemetery area (yikes! Yes I did freak a little when I found out the location. Going to places like this usually zap a hell lot of energy outta me – I dunno why)
I’d lost my way if it wasn’t The Boyfriend who took a random turn at a junction.
The home was peaceful and quiet, and very clean. The youngest there is 6, oldest 14, and a total of 21 kids. You can see how excited they are for the event. Cheeky grins and innocent laughter. It was a good one hour of bonding with them.
I noticed these children have a very strict timetable. TV like twice a week? (ok when I was a kid I wasn’t even allowed to watch TV – unbelievable, right? But I survived..) They make their own beds, wash their own clothes, homework and revision time. And they are happy..They were very thankful for every little thing that you do for them.
Look at us! How we all take things for granted sometimes! Sigh..
I hope to visit them again soon.. I reckon they need these contributions the most:
- Stationaries
- Book shelves
- Dry food : rice, biscuits, milo
- Daily use: toilet paper
December mags.. I needed my mags fix, so next was MPH.
I know I know… I have too much masks already. But I didn’t know Simple has one and I simply had to try it. It was also on 15% off… I couldn’t resist it, ya know?
And finally time to head home to snap some pictures!








