Saturday, December 11, 2010
Today The Mentor taught me something valuable about being a people manager. Forget about honesty.
"You're too honest sometimes, Foxy.. that won't benefit you in the long run."
I confess, I am surprised.. shocked even. Maybe slightly disappointed too. Everything that I learned.. starting from school; values that my parents instilled in me.. aren't gonna benefit me in life?
But by the end of our conversation, I understood why the above is necessary.
So are honesty and integrity just values that exist in the Moral textbooks and education syllabus? Hate to admit this, but this might be half true :(
"Foxy, most managers don't think like you do. Most aren't people oriented leaders. They focus too much on the team's performance and results, and that are all they care."
I digested this in silence, over a bowl of hot steaming tom yum noodles. Merde! The Mentor has a point. How many leaders actually care about their staffs? Are they happy? What stresses them? Do they need help in closing the gaps in performance? What do they need for their own personal development?
Reflecting this myself, of so many leaders I have had; there is only one that I worship. The Ex Boss. Almost Perfect. Unfortunately she succumbed into the pressure from the upper management's idiots. I felt sorry when The Ex Boss left. So far there is no one as good as she was.. and she is doing even better somewhere else.
(Yep, I work in a world full of corporate slaves. I see mis-doings and hear stories about violating integrity all the time.)
Earlier that day, I felt like labeling The Boss a confused incompetent soul. Then I changed my mind because (insert the worst label) suits him more. One minute in the morning he had wanted to retain his talents with the team and asked me to gauge their interest in staying on. Guess what?
That very evening he had a different version. He don't think The Talented Two are worth the position here. WTF? It is skillset vs attitude. As he complained and whined about how his team has all the bad apples with attitude problems, he is setting The Talented Two (who happens to be young, but capable of doing a good job) aside. Reason?
They lack of the initiative, pro-activeness and maturity in thinking. I swear, he could pass as a screwed bitch going thru hell of a menopause season! Hello, tell me how often do you come across fresh grads who comes in and automatically can be proactive / mature / have endless pots of initiatives? Aren't this the leader's role to COACH them? I was boiling blood inside dealing with him.. sigh. Such a xxxxxxx!
So ok, he is a (again insert label).. but why Cunning (label)?
Well The Mentor revealed "if you become too transparent with him, he will use you to his benefits. He will definitely keep absorbing the good talents from you, those that you put so much efforts into coaching. In the end, things would never change, but you would be exhausted from getting all the rotten people. He knows he is incapable of producing good people like you, so.. *shrugs*"
Merde merde merde! Il est un vrai bâtard!
Labels: Managing
Tuesday, December 7, 2010
I don't like to avoid addressing problems. That is one thing that upsets me alot. If I see an issue, I'd wanna fix it pronto. Though mentally I'd like to snap and drill common sense into people, in life I'd really really like to keep that as last option on earth.
But, some problem naturally have to be fixed asap before it is too late.
Hmmm I think I might have an adopted employee who has chronic lateness syndrome. It was raised to my attention yesterday and I was unpleasantly surprised of this piece of news.
So after a lil information collecting for the team, I found out that Ms Late is:
- Consistently late (we're talking about over 30 mins late here hello!)
- Consistently not showing up for work. With excuses like migraine / not well / pressured. Hmm try doing my job and she might have to sleep in a coffin then?
- As she does not report to me, I doubt she submits proper medical leave applications or even annual leave. So I'll have to start bugging The Boss for some investigation.
- So she comes in late. She goes back riggggght on time babe! And not owning the team's collective work volume is a huge reason asking for herself to be slapped.
- Has just broken up with her boyfriend. Ahhh sucha lame excuse missy! Who hasn't broken up before? Totally incapable of managing your own issues. Boo.
I caught her many times on Youtube at work. Whoa, if you are late, not helping the team, and you still have time for Youtube, AND at the same time feeling preassured, I suggest you try waitressing instead. Say, Hooters?
So this is what managing feels at times.. It feels like being a parent.
Only with over 20 kids, hell thank god I don't have any real kids..
Now I'll get back to see which approach I'll use to tackle Ms Late...
Labels: Managing
I'm entering my 4th month officially managing people and boy it is time for a thought detox.
In my first 4 months, I have experienced:
- Terminating an employee. I am not proud of doing this. But what happens if you have an employee who couldn't perform some very basic tasks after 6 months of trainings and on the job practice? One that couldn't go thru a week without making mistakes and getting escalations. I'm not talking about peer complaints.. I'm talking about global management questioning on his quality, capability and contributions.
Even though I did not fire him directly, telling him - "you're not performing / you're not meeting expectations" seemed difficult and I dreaded the time I saw his face fell, looking sad and even blink back tears. My learning?
The job is not for everyone. He is not dumb nor stupid. The nature of the of which requires alot of attention to detail as well as huge amount of common sense just wasn't for him. Also a person who kept giving excuses for his own mistakes just won't go far. I hope he is doing well out there...
- Hiring. This has been happening very frequently. Screening resumes, interviewing candidates, deciding who to hire, writing justification why the candidate was chosen. It can be freaking irritating when after all your hard work, the candidate was taken in for another lead just because it is critical.
Well how about putting in some effort, donkey? Don't gimme crap about how teamwork should be practiced etc. When I practice teamwork your ass is still in your mom's womb (excuse me, but this really pisses me off).
Again, my key learning is how I approach this type of idiots within my organization and hint them on - Do not mess with me further. That includes The Boss.
- Promoting an employee. Hmm it really isn't that hard to promote someone. And worse is that it didn't just depends on the diligence of the employees. It depends on the lead, and luck and of course the timing. All I can say is that it is a murky murky environment up there.
I'm happy to be able to promote one of my staff. I however admit it wasn't entirely my choice as I wasn't sure she really deserves it. But like I said, murky. And I hope I don't regret this.
Thank God I don't have to demote anyone. Coming from an introvert personality, there has been an enormous amount of changes in me. Engaging with staffs, selling to the upper management, rejecting people, giving credits, and reprimanding people.
So far so good, in general.
Today I caught Miss Nice chatting for almost an hour, when she is already on overtime, and there are still tasks unfinished. I interrupted her conversation asking her about work but she seemed oblivious to those hints. 30 mins later I told her directly that she needs to stop chatting and get back to work.
That did the trick. She apologized and got back to work. Like hello.. I'm approving your overtime so you could have a nice chat with someone who ought to be working as well? Needless to say, I sent a lil note to the manager of the other girl.
I absolutely do not like it when flexibility given was taken for granted. Wanna have tea and talk about the weather? On good days when the volume is manageable - go and there has been many of such occasion. But not when tasks are pending. Not acceptable by my standards.
I'm fully aware with all these little warnings I give, I'm bound to be in some's blacklist. Truthfully, I don't bloody care. I'm not feeling good because I'd had to reprimand people. Given a choice, I'd rather coach them and see them grow. Frankly how likely is that gonna happen to my 20++ staffs under my care?
I'm constantly feeling stressed and worry - about what I don't know. I worry if my team is doing well, if they are happy, if I can help them to grow further, if they can achieve great things. I don't have a freaking idea WHY I feel this way.. The BF said this is normal for a responsible leader. Huh? This cannot be true? There has to be a way for a win win situation for me, my staffs and my boss?
I'm constantly feeling stressed and worry - about what I don't know. I worry if my team is doing well, if they are happy, if I can help them to grow further, if they can achieve great things. I don't have a freaking idea WHY I feel this way.. The BF said this is normal for a responsible leader. Huh? This cannot be true? There has to be a way for a win win situation for me, my staffs and my boss?
So heck, I'm dumping this discomfort here and upon finishing my bottle of Stout, time to hit the bed. Tomorrow will be a fresh new day. And I'd ramble more on being a people manager.
Labels: Managing
Tuesday, November 30, 2010
iPad is here!
Finally... I don't know how to react when I read this in the papers....
Come on, need more convincing, Foxy?
From The Star:
iPad with Wi-Fi only is RM1,549 (16GB); RM1,849 (32GB); RM2,149 (64GB);
iPad with Wi-Fi + 3G RM1,999 (16GB); RM2,299 (32GB) and RM2,599 (64GB).
I'm already imagining myself reading my monthly mags on my iPad *sigh dreamily* Now, do I wanna fork out 2k for this?
Sunday, November 14, 2010
Its time to grumble again as the weekend comes to an end..
What an enjoyable weekend, with the theme being "Great Food"..
What is weekend without sleeping in? No alarm clocks.. just when it feels right (read: when hunger strikes).
Pic from PenangInfo.com - me forgot my camera sigh..
On Saturday, I finally went over to Ecco Cafe. Been wanting to go like forever since my French teacher told me about the place. Just never know exactly where...
I like the place.. one small quirky shop lot, with some interesting old charm deco..
The BF ordered Chicken Pot Pie (my recommendation hehe) and he loved it. This coming from someone who rarely eat western... ;)
I on the other hand, went back for my all time favourite - Hawaii Pizza and pineapple juice.
I left my camera at home, so no pic.. this is from google..
Ecco Cafe is now open on Sunday too. Closed on Monday.
Address: 402, Chulia Street 10200 Penang
Opening Hours: 1130 - 1430, 1830 - 2230
Actually came to think of it, I ate pizza for brunch, tea, and dinner .... o.O
I headed Leo Books @ Island Plaza next, also a place I've been wanting to go.
Tucked at the right corner on the first floor. The BF kept suggesting maybe the shop went out of business by now? :P Very bad fella...
I found a book by Chitra Divakaruni - Queen of Dreams for RM15 only! Still in very good condition :D Too bad that is the only book they have by the same author. I was hoping they'd carry Mistress of Spices too. (I got very interested after watching the movie a couple of weeks back)
*to insert pic after I download them*
After about 2 hours browsing.. tummy was making noise.. so off we went to Edo Ichi, Japanese Restaurant.
Absolutely love the Salmon & Unagi Pizza RM30, and Salmon Fillet RM28..
Generally on the pricier side, but I love the food there.
*pics in my mobile.. coming soon *
Edo Ichi Japanese Cuisine
G-05 & G-06 Island Plaza
118 Jalan Tanjung Tokong
10470 Penang
Tel: 04-890 3199
Opening Hours: Mon-Thurs 11.30am-3.00pm, 6.00pm-10.00pm;
Fri-Sun & Public Holidays 11.30am-10.00pm
Next stop, MPH @ Gurney Plaza. I wanted to get a book which was featured in the papers - Good Boss, Bad Boss. There was a 25% coupon which made me wanting to go badly haha. RM59.90 before discount.. and got a couple of mags as well.
Time to go home after spending half day out.. Went for a jog downstairs, there were kids cycling around. Arrgghhh jogging with constant "roadblocks". Had a really good sweat though.. hoping to maintain this :)
Dinner at the coffee shop just outside my condo. Hmm yep pizza made by middle east guy. What I didn't like was his friends nearby was smoking!
Other than that, the food was just ok.. for RM4.
The BF went to watch his footie and I spent the night reading and ahh keeping up with all the blogs I've been wanting to read..
~*~*~*~*~*~*~
Today is meant for more relaxation lol. I had the best curry mee near the Kuan Yin temple.. I forgot the name of the coffee shop.. But my regular murtabak stall was closed, so I opted for curry mee. Great choice Foxy!
After lunch, went back home. I started to clean my wardrobe (ughhhh) while The BF zzzzzz (yes, such a pig lol). We chose Tom Yum for dinner tonight, skipping the jog.
And it started raining... perfect with a bowl of tom yum noodle.. ahhh...
Time to sleep for a better week ahead :)
Wednesday, November 3, 2010
Today is such a bleh day for me..
Apart from the grogginess since Friday, nothing I did seems familiar / right.
- I've got shaky hands just getting a couple of dollars out of my purse.
- I felt like I'm walking on pebbles in the office (office floor for Pete's sake).
- I can't type one freaking sentence without making 1763653 typo errors.
- I feel high / dizzy / dungu (stupid) most of the time.
- My head feels like being hit by a rock.
- I have body aches all over, suddenly out from the closet. My knees feel wobbly, my waist as if a giant just squeezed me dry.
- I ate normal today but am feeling a lot of gas in me now, trapped! Blarrrdy hell...
Hoooyah.. ok I'm done whining..
Now what can I do to knock myself out?
I need quality sleep, yo!
Labels: Random
Monday, November 1, 2010
... When I met up with a close buddy - twice in a week, after work.
Lol, usually I'd be slaving at work till close to 8pm, and then lug my ass to a quick dinner before heading home, feeling dead.
Ok, yes I needed a trip to the mall because I have to pay some bills (there you go!), add a great company who can yak like theres no tomorrow is a bonus, no?
It was supposed to be a quick trip to the mall for:
- We want the Lancome sample kit
- Quick dinner (both must eat, she has hyper metabolism, I'm groggy from the medication)
- I want another set of Gui Ling Gao (yummy!)
- Yes, the bank to pay bills
- The Loreal Shampoo Exchange
So what happens when you put two crazy women who can yak, together?
- We got the Lancome sample kits. It was a breeze, no sour faced SA treatment what-so-ever. The SA even taught us to use the pinching method in applying the serum and cream. Likes!
- We didn't get to exchange the Loreal Shampoo.. the promoter went home!? Heck the flyer states till 8pm! We were there at 7pm! Sulks!
- Dinner. Ahem... we kinda stretched it wayyyy too long lol. Topic ranged from anything under the sun
Nevertheless the Kimchi Fried Rice was good, though I can't finish off the huge serving (sorry God, my stomach really won't allow all of that).. Cool!
- Gui Ling Gao.. I was supposed to write about this last Friday. Obviously I procrastinated... So anyway, I was also supposed to write about my allergy reaction on my face.. and you obviously ... I... (ok lah, so I sort of delayed it!). Got 5 tubs of Gui Ling Gao for RM10.
I ate one everynight, and loving this alot. I actually fancy this for the detox properties, and this keeps the complexion healthy. Some may not like the bitter after-taste, but I like it. Slightly sweetened, so honey is optional.
Why did I went back for another 5 tubs? Cause I actually saw an improvement on my skin. (I didn't really take my medications on time hehe. If you know me well, you wouldn't be surprised). Gui Ling Gao is cooling, so if you're a lady and you're expecting the time of the month, slow down on this yeh. Also if you're a bloke.. they also say you shouldn't take too much of this.. else.. hmmmm 
Anyway, in short, I really love this. And would be going back for more - trying to establish a healthier eating habit.. Each batch of this is encourage to be consumed within 5 days - without preservatives (I don't know how true though). Love!
- Yep, settled the payment @ the bank before heading to the carpark, still yakking. Accomplished!
*Gee suddenly my mind went blank.. what the hell happened?*
Oh ok, single! Well I'm not saying those that are attached don't do all the above. Just that it crossed my mind that all these went by without me worrying about my dog at home (he is at mom's hehe), or will The BF gets worried (he is too far to do anything anyway lol. But yeah he usually prefers to drive me around cause I sometimes gets too tired to drive properly..)
So the 3 hours were fantastic! Came back to a clean home (I spring cleaned yesterday), stored my Gui Ling Gao away, except for one, took a quick shower, wash my face, slap on a cream mask, enjoying GLG (how many times I wanna mention this right?!?), and downloading my thoughts to the blog.
Am currently very attracted to this whole Webs.com thingy.. lol. Just how much time can I spend to maintain my blogs / sites?
Ok bedtime now.. I hope no more insomnia. Didn't sleep well last night.. just as I was falling into deep sleep, I felt a jerk... Halloween?
Labels: Random
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